Legal
Privacy Policy
How Meroveil handles your data, in plain language. This page matches what the game actually does — if that changes, this page changes with it.
What we collect
- Account data: a device identifier (created on first launch) and, if you register, your email address. Your display name is visible to other players.
- Game data: progress, inventory, scores, guild membership, and messages you send in chat (visible to their recipients).
- Purchases: your purchase history when you buy through the Apple App Store or Google Play. Payment details are processed by Apple and Google — we never see your card.
- Analytics: which screens and features you use, and when. Each event carries only the app version and the platform (e.g. “Android”) — nothing else. This is software we wrote ourselves, running on our own servers.
- Crash reports: when the game crashes we receive a random install identifier we generate ourselves (not a device identifier — it cannot be linked to you across other apps and it dies when you uninstall), the app version, platform, device model, OS version, graphics chip and total RAM, the error and its stack trace, the screen you were on, and your account id only if you were already signed in. Our own crash reporter, our own servers. We removed the third-party crash SDK this game used to include.
No third-party SDKs. None.
There is no advertising SDK, no analytics SDK, no crash-reporting SDK, no social SDK and no tracking pixel in Meroveil. We have not integrated a single outside company that receives information about you. We collect no advertising ID, no device fingerprint, no location, no contacts. We cannot profile you across other apps or sites, because we collect nothing that would let us.
What we use it for
Running the game (accounts, saves, matchmaking, guilds, leaderboards), fixing bugs, balancing content, preventing cheating and fraud, and meeting legal obligations. We do not sell personal data and we do not use it for third-party advertising. There is no cross-app tracking, so Meroveil shows no App Tracking Transparency prompt.
Sharing
We share your personal data with no company, for any purpose. No analytics vendor, no crash vendor, no ad network, no attribution partner, no data broker. Three things deserve to be stated precisely, because “we share with nobody” should mean something exact:
- Other players see what the game shows them — display names, scores, guild activity, and chat you send. That is the game working, not data sharing with a company.
- Our infrastructure providers (our server host, our network provider) store and transmit data on our behalf, under contract, on our instructions. They may not use it for their own purposes. That is the relationship a business has with its landlord — they are how our servers exist, not parties we hand your data to.
- Apple and Google process your payments and distribute the app. If you buy something, the store handles the transaction and tells us it succeeded; we never see your card. This is not optional — it is the only way to sell anything inside an iOS or Android app. Their platforms also report their own aggregate crash statistics to us (Play Console, App Store Connect); we did not install that, it comes with shipping on their stores, and you control it in your device’s own diagnostics settings.
Beyond those two companies, there is nobody else. If that ever changes, we will say so here first.
Your choices
- Export: Settings → Account → Export My Data delivers everything we hold about your account, instantly, in-app.
- Delete: Settings → Account → Delete Account erases your account and game data immediately. See how to delete your account for the full steps and an email fallback.
- EU/UK (GDPR) and California (CCPA/CPRA) players have the rights those laws provide — access, deletion, portability, and objection. The in-app tools above satisfy them instantly, or you can contact support@meroveil.com.
Children
Meroveil is rated 16+/17+ and is not directed at children. We do not knowingly collect data from children under the applicable digital-consent age. If you believe a child is playing, contact us and we will delete the account.
Retention & security
Game data is kept for the life of your account. When you delete your account the data is removed right away; any residual copies in our operational backups age out on our regular backup-rotation cycle. Traffic is encrypted in transit (TLS). Access to production systems is limited and credentialed.
Changes
We’ll post changes here with a new effective date; material changes are also announced in-game.
Questions about this policy? Email support@meroveil.com. See also our Terms of Service and the support page.